FAQ's
Inovelli Login Not Working (Locked Out, Never Receive Password Reset Email) - Fix
The quick fix here is to re-sign up using your same email/password (don't worry, all of your order history will still be there). In July 2020, we implemented SSO (Single Sign-On) across inovelli.com, support.inovelli.com and community.inovelli.com ...
FAQ's: Button Mapping for Scene Control
Summary (TLDR) Below you'll find the various button mappings for our products. These mappings will help you setup your scenes (ie: 2x Tap, 3x Tap, etc) from within your hub. The following products have scene control built in: VZM31-SN - Blue Series ...
Why Do I Experience Lag, Sluggishness, or Unresponsiveness with my Devices?
Summary (TLDR) Sometimes you may experience a lag, sluggishness, or unresponsiveness across your devices and may want to instantly blame us (we get it...) but what could also be happening is the platform you're running on may be cloud based, ...
What Inovelli Switches Can Be Used with Fans?
You can use the Black Series On/Off, Red Series On/Off and our Fan/Light Switch on ceiling or exhaust fans. The On/Off switches can only turn the fan on/off and require the fan to be no more than 300W inductive load, while the Fan/Light switch can ...
Compatible Bulbs - Gen 2 Dimmers
Note: This is a live document that is constantly changing. If you'd like to make a contribution, please post in our community or reach out to us. Summary (TLDR) There are many different bulbs that are compatible with our dimmer switches. The ...
Can I Install Multiple Smart Switches in a 3-Way, 4-Way, etc?
Summary (TLDR) You sure can, however, there are a few steps you should take to make the experience optimal. This is a great solution for people that want to use an alternative wiring scheme or want to have notifications and scene control at both ...
What's the Difference Between Red and Black Series Switches?
Summary (TLDR) The main difference between our Red & Black Series switches is that the Red Series has everything the Black Series has, plus: Energy Monitoring, Scene Control, and LED Bar Notifications. Red vs Black Series Please see below for the ...