Troubleshooting: Gen 2 Dimmer & On / Off | LED Lights Up On Multiple Switches During Exclusion
This issue has been fixed in firmware 1.17+
This is a very technical issue that I will try to explain as best as I can. The take away though is that there are no negative side effects to this happening, and the switches are merely responding to a command sent to a type of "broadcast" network id. The scenario only occurs when two or more switches have been excluded from a network or are factory reset AND one of them is excluded again.
Line 1344 shows the controller going into exclusion mode. Lines 1364-1379 shows the controller broadcasting that it is in exclusion mode every couple of seconds. Line 1381 Shows that the controller has responded to a node that has the node id of "0". Then it sends a couple NOP packets to node "0" which is like a ping.
So any node that has been excluded from a network or has been factory reset has a node id of "0". So the two switches next to each other are either both factory reset or have been excluded and are not part of a network and are both responding to the controllers command to node "0".
Now, If one switch is part of a network during exclusion, the controller sends the exclusion command to that exact node ID and not "0" so the other switch does not respond (since it is node 0).
See node 13 is being targeted and not 0
Since this happens only when the devices are not part of a network there are no worries!
How To: Fit Multiple Switches in a Gang-Box
Summary (TLDR) When you install multiple switches in a gang-box, you'll need to remove the heat sink tabs on the side. This can be easily done by grabbing a pair of needle-nose pliers, putting them parallel to the tabs (do not do it perpendicular), ...
Switches | Dimmer - Red Series (Gen 2) | LZW31-SN | Troubleshooting 3-Way or Multi-Switch Setup (Neutral + Aux Switch)
Prerequisites This is for if your switch is wired with a Neutral Wire and with an Auxiliary (Add-On) switch. Inovelli Model #'s: LZW31-SN (Red Series) or LZW31 (Black Series) This article does not relate to our Gen 1 dimmer models (NZW31, NZW31-S, ...
Can I Install Multiple Smart Switches in a 3-Way, 4-Way, etc?
Summary (TLDR) You sure can, however, there are a few steps you should take to make the experience optimal. This is a great solution for people that want to use an alternative wiring scheme or want to have notifications and scene control at both ...
Inclusion / Exclusion | Dimmer - Black Series (Gen 2)
Summary (TLDR) Please see below for basic inclusion/exclusion information around the LZW31 - Black Series Dimmer Switch. For more hub/gateway specialized instructions, please click on the URL's in the third section below to be taken to the specific ...
Switches | Dimmer - Red Series (Gen 2) | LZW31-SN | Troubleshooting 3-Way or Multi-Switch Setup (Neutral + Dumb Switch)
Prerequisites: This is for if your switch is wired with a neutral wire and with an existing dumb switch. Inovelli Model #'s: LZW31-SN (Red Series) or LZW31 (Black Series) This article does not relate to our Gen 1 dimmer models (NZW31, NZW31-S, ...