How To: Transition Hubs by Excluding and Including | SmartThings

How To: Transition Hubs by Excluding and Including | SmartThings

Summary (TLDR)

When you're changing hubs (ie: Wink to SmartThings) you'll need to make sure your products are successfully reset (or excluded) from the previous hub. If you're having issues pairing your device to SmartThings, you may need to exclude (reset) the devices before including (pairing) them. The good news is you do not need to do this with the prior hub and you can do this all from SmartThings.

Below we'll give you directions to exclude/reset and include/pair all Inovelli devices so that they'll work with SmartThings. NOTE: We will be using the most up-to-date app (not the Classic one) as this is what ST recommends.

Switches

The following section will provide you instructions on how to exclude/reset and include/pair Gen 1 and Gen 2 smart switches.

Gen 2 - On/Off & Dimmer Switches

Please use the directions below for the following products (from left to right: LZW30, LZW30-SN, LZW31, LZW31-SN):
   

Exclusion/Reset

Please follow the below instructions to exclude/reset your Gen 2 On/Off and/or Dimmer Switches (Red & Black Series):
  1. From the home screen, click on the three lines at the top left of your screen to open the menu
  2. Click on the, "Devices" icon
  3. In the search bar, search, "Hub" and select your Hub
  4. Click on the three dots at the top right of the screen and select, "Z-Wave Utilities"
  5. Then press, "Z-Wave Exclusion" and the process will start
  6. On your Inovelli Switch, press the config button 3x rapidly (the LED bar should pulse blue)
  7. If the exclusion was successful, your Inovelli switch LED bar should turn from pulsing blue to GREEN
  8. In addition, the SmartThings app should say that your switch was excluded/removed successfully

Inclusion/Pairing

Before inclusion/pairing, please make sure you have the latest Device Handler Installed (search for the correct model). Below are the instructions to include/pair your Gen 2 On/Off and/or Dimmer Switches (Red & Black Series):
  1. Open your SmartThings App
  2. Press the (+) button at the top right of the screen
  3. Click on, "Device"
  4. Click, "Scan Nearby" at the top right of the screen  
  5. On your Inovelli switch, press the Config Button (A) 3x rapidly and the LED Bar (B) will pulse BLUE
  6. If successful, your Inovelli switch LED Bar (B) will turn GREEN (if unsuccessful, the LED Bar will turn RED)
  7. In addition, your app will show a device has been added 
  8. Click back to the main devices tab and look for your switch!

Gen 1 - On/Off & Dimmer Switches

Please use the directions below for the following products (from left to right: NZW30, NZW30-S, NZW31, NZW31):
   

Exclusion/Reset

Please follow the below instructions to exclude/reset your Gen 1 On/Off and/or Dimmer Switches (Non-Scene & Scene Versions):
  1. From the home screen, click on the three lines at the top left of your screen to open the menu
  2. Click on the, "Devices" icon
  3. In the search bar, search, "Hub" and select your Hub
  4. Click on the three dots at the top right of the screen and select, "Z-Wave Utilities"
  5. Then press, "Z-Wave Exclusion" and the process will start
  6. On your Inovelli Switch, press up on the paddle 5x rapidly (within 1-2 seconds)
  7. In addition, the SmartThings app should say that your switch was excluded/removed successfully

Inclusion/Pairing

Before inclusion/pairing, please make sure you have the latest Device Handler Installed (search for the correct model). Below are the instructions to include/pair your Gen 2 On/Off and/or Dimmer Switches (Red & Black Series):
  1. Open your SmartThings App
  2. Press the (+) button at the top right of the screen
  3. Click on, "Device"
  4. Click, "Scan Nearby" at the top right of the screen  
  5. On your Inovelli Switch, press up on the paddle 5x rapidly (within 1-2 seconds)
  6. In addition, your app will show a device has been added 
  7. Click back to the main devices tab and look for your switch!

Fan/Light Switch

Please use the directions below for the following product (LZW36):


You may also need to reference this figure during Exclusion/Reset and/or Inclusion/Pairing:


Figure 1.1

Exclusion/Reset

Please follow the below instructions to exclude/reset your Fan/Light Switch (Red Series):
  1. From the home screen, click on the three lines at the top left of your screen to open the menu
  2. Click on the, "Devices" icon
  3. In the search bar, search, "Hub" and select your Hub
  4. Click on the three dots at the top right of the screen and select, "Z-Wave Utilities"
  5. Then press, "Z-Wave Exclusion" and the process will start
  6. On your Inovelli Fan/Light Switch, hold down the top of the Light config button (A) while pressing the Light Button 3x (B) - (See Figure 1.1 for reference)
  7. In addition, the SmartThings app should say that your switch was excluded/removed successfully

Inclusion/Pairing

Before inclusion/pairing, please make sure you have the latest Device Handler Installed (search for the correct model - the Fan/Light requires the Device Handler and the Child Handler to be installed -- full instructions can be found here: LZW36 Device Handler Instructions). Below are the instructions to include/pair your Fan/Light Switch (Red Series):
  1. Open your SmartThings App
  2. Press the (+) button at the top right of the screen
  3. Click on, "Device"
  4. Click, "Scan Nearby" at the top right of the screen  
  5. On your Inovelli Fan/Light Switch, hold down the top of the Light config button (A) while pressing the Light Button 3x (B) - (See Figure 1.1 for reference)
  6. In addition, your app will show three devices have been added 
  7. Click back to the main devices tab and look for your switch!

Bulbs

The following section will provide you instructions on how to exclude/reset and include/pair smart bulbs.

CCT & RGBW Bulbs

Please use the directions below for the following products (from left to right: LZW41, LZW42):
 

Exclusion/Reset

Please follow the below instructions to exclude/reset your CCT and/or RGBW bulbs:
  1. Disconnect power from the bulb
  2. From the home screen, click on the three lines at the top left of your screen to open the menu
  3. Click on the, "Devices" icon
  4. In the search bar, search, "Hub" and select your Hub
  5. Click on the three dots at the top right of the screen and select, "Z-Wave Utilities"
  6. Then press, "Z-Wave Exclusion" and the process will start
  7. Restore power to the bulb - it should blink twice to confirm the bulb is in exclusion mode
  8. If successful, the bulb should blink once more
  9. NOTE: Sometimes the bulb will just turn to a very dim level -- this means it's been successfully reset
  10. In addition, the SmartThings app should say that your bulb was excluded successfully
NOTE: If this doesn't work, you may need to manually reset the bulb first. Here's how to do it:
  1. Power on/off the bulb 6x (between 0.5 - 2 seconds)

Inclusion/Pairing

Before inclusion/pairing, please make sure you have the latest Device Handler Installed (search for the correct model). Below are the instructions to include/pair your CCT and/or RGBW bulbs:
  1. Disconnect power from the bulb
  2. Open your SmartThings App
  3. Press the (+) button at the top right of the screen
  4. Click on, "Device"
  5. Click, "Scan" at the top right of the screen  
  6. Restore power to the bulb - it should blink twice to confirm the bulb is in inclusion/pairing mode
  7. If successful, the bulb should blink once more
  8. In addition, your app will show your bulb  
  9. Click back to the main devices tab and look for your bulb!

Sensors

The following section will provide you instructions on how to exclude/reset and include/pair Inovelli sensors.

4-1 Multi-Sensor

Please use the directions below for the following product (LZW60):

Exclusion/Reset

Please follow the below instructions to exclude/reset your 4-1 Multi-Sensor:
  1. From the home screen, click on the three lines at the top left of your screen to open the menu
  2. Click on the, "Devices" icon
  3. In the search bar, search, "Hub" and select your Hub
  4. Click on the three dots at the top right of the screen and select, "Z-Wave Utilities"
  5. Then press, "Z-Wave Exclusion" and the process will start
  6. On your Inovelli sensor, press the Sensor Button (B) one (1) time 
  7. The LED light (on the front) will flash RED indicating the sensor is in inclusion/pairing mode 
    1. If successful, the LED light will stop flashing and turn solid RED for 1-2 seconds
    2. If unsuccessful, the LED light will keep flashing and eventually timeout after about 25-30 seconds
  8. In addition, the SmartThings app should say that your sensor was excluded successfully 
NOTE: If this doesn't work, you may need to manually reset the sensor first. Here's how to do it:
  1. Hold down the Sensor Button (B) for 5 Seconds

Inclusion/Pairing

Before inclusion/pairing, please make sure you have the latest Device Handler Installed (search for the correct model). Below are the instructions to include/pair your 4-1 Multi-Sensor:
  1. Open your SmartThings App
  2. Press the (+) button at the top right of the screen
  3. Click on, "Device"
  4. Click on, "Scan" at the top right
  5. On the back of your sensor, press the Sensor Button (B) one (1) time
  6. The LED light (on the front) will flash RED indicating the sensor is in inclusion/pairing mode 
    1. If successful, the LED light will stop flashing and turn solid RED for 1-2 seconds
    2. If unsuccessful, the LED light will keep flashing and eventually timeout after about 25-30 seconds
  7. Once successful, you'll see, "Inovelli 4-1 Sensor" show up on the screen -- feel free to rename it if you'd like!

Plug-In Modules

The following section will provide you instructions on how to exclude/reset and include/pair Inovelli plug-in modules.

Indoor & Outdoor Plug-In Modules

Please use the directions below for the following products (from left to right: NZW36, NZW37, NZW39, NZW96, NZW97):
    

Exclusion/Reset

Please follow the below instructions to exclude/reset your smart plugs:
  1. From the home screen, click on the three lines at the top left of your screen to open the menu
  2. Click on the, "Devices" icon
  3. In the search bar, search, "Hub" and select your Hub
  4. Click on the three dots at the top right of the screen and select, "Z-Wave Utilities"
  5. Then press, "Z-Wave Exclusion" and the process will start
  6. On your Inovelli plug, press the middle button 5x rapidly (within 1-2 seconds) 
  7. In addition, the SmartThings app should say that your plug was excluded successfully 
NOTE: If this doesn't work, you can try the alternate way (this only works for plugs with no logo on the front). Here's how to do it:
  1. Unplug the smart plug from the wall
  2. From the home screen, click on the three lines at the top left of your screen to open the menu
  3. Click on the, "Devices" icon
  4. In the search bar, search, "Hub" and select your Hub
  5. Click on the three dots at the top right of the screen and select, "Z-Wave Utilities"
  6. Then press, "Z-Wave Exclusion" and the process will start
  7. Plug in your plug and it should auto-exclude
  8. In addition, the SmartThings app should say that your plug was excluded successfully 

Inclusion/Pairing

Before inclusion/pairing, please make sure you have the latest Device Handler Installed (search for the correct model). Below are the instructions to include/pair your smart plugs:
  1. Open your SmartThings App
  2. Press the (+) button at the top right of the screen
  3. Click on, "Device"
  4. Click on, "Scan" at the top right
  5. On your Inovelli plug, press the middle button 5x rapidly (within 1-2 seconds)
  6. In addition, your app will show a device has been added
NOTE: If this doesn't work, you can try the alternate way (this only works for plugs with no logo on the front). Here's how to do it:
  1. Unplug the smart plug from the wall
  2. Press the (+) button at the top right of the screen
  3. Click on, "Device"
  4. Click on, "Scan" at the top right
  5. Plug in your plug and it should auto-include
  6. In addition, your app will show a device has been added
As always, feel free to reach out with questions!