How To: Include / Pair, Exclude / Remove & Factory Reset Smart Plugs (Gen 1)

How To: Include / Pair, Exclude / Remove & Factory Reset Smart Plugs (Gen 1)

Summary (TLDR)

This article will share how to include/pair, exclude/remove and/or factory reset your Gen 1 Inovelli smart plugs (both indoor and outdoor). For specific information on how to do this with your specific hub/gateway, please see the links at the bottom of the page.


These procedures will work with the above Gen 1 plugs (NOTE: includes indoor & outdoor). In addition, if you have the original Show Home plugs, these instructions will work for you as well.  

Including / Pairing Your Smart Plug

Please follow the directions to include or pair your Inovelli smart plugs. Make sure to choose the appropriate version. Again, for more detailed hub/gateway instructions, please see the links in the bottom section.  

Indoor & Outdoor Plugs | No Logo on the Front

  1. Unplug your device from the wall
  2. Start the inclusion process on your hub
  3. Plug in your device and it should automatically include via auto-inclusion -- the device will blink to confirm 
There is an alternate way for these plugs (indoor and outdoor w/no logo on the front): 
  1. With the device plugged in, start the inclusion process
  2. Press the button on the front 5x rapidly (within 2 seconds)

Indoor Plugs | Show Home or Inovelli Logo on the Front

  1. Start the inclusion process on your hub 
  2. Press the middle button 5x rapidly (within 2 seconds)

Excluding / Removing Your Switch

Please follow the directions to exclude or pair your Inovelli smart plugs. Make sure to choose the appropriate version. Again, for more detailed hub/gateway instructions, please see the links in the bottom section.  

Indoor & Outdoor Plugs | No Logo on the Front

  1. Unplug your device from the wall
  2. Start the exclusion* process on your hub
  3. Plug in your device and it should automatically exclude via auto-exclusion -- the device will blink to confirm 
There is an alternate way for these plugs (indoor and outdoor w/no logo on the front): 
  1. With the device plugged in, start the exclusion process
  2. Press the button on the front 5x rapidly (within 2 seconds)

Indoor Plugs | Show Home or Inovelli Logo on the Front

  1. Start the exclusion* process on your hub 
  2. Press the middle button 5x rapidly (within 2 seconds)
*On some hubs, this might be called "Unpair"

Factory Resetting Your Plug 

There is actually no way to factory reset your plug if exclusion does not work.

Hub/Gateway Specific Instructions

This section is coming soon.